Privacy policy

Thank you for visiting East End Cellars website. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website.

 

Information We Collect:

  • Personal Information for purchasing : When you visit our website, we may collect personal information such as your name, email address, phone number, and billing address when you make a purchase.
  • Personal Information for newsletter: When you visit our website, we may collect personal information such as your name, email address, post address and phone number when you sign up for our newsletter.
  • Payment Information: We securely collect payment information when you make purchases through our website. This may include credit card details and billing information.
  • Usage Information: We may collect information about how you interact with our website, including your location, pages visited, and time spent on our site.

 

How We Use Your Information:

  • To Provide Services: We use your personal information to fulfill orders, process payments, and provide customer support.
  • To Communicate: We may use your contact information to send you updates about your orders, promotions, and marketing communications if you have opted in to receive them.
  •  To Improve Our Services: We analyse usage data to improve our website, products, and services to better serve our customers.

Data Security: 

  • We prioritise the security of your information and implement appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction.
  • We use industry-standard encryption technology to secure sensitive data such as payment information.

Third-Party Services:
We may use third-party services such as Shopify to power our website and process payments. These services have their own privacy policies and practices, and we encourage you to review them.

 

Your Choices:

  • You can choose not to provide certain information, but this may limit your ability to use certain features of our website.
  • You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails.

Updates to This Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. 

Contact Us:
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at East End Cellars – 08 8232 5300.